When Pigs Fly Coaching Limited Privacy Policy

At When Pigs Fly Coaching Limited (“we”, “our”, “us”), we are dedicated to safeguarding and preserving your privacy when visiting our website or communicating with us. This privacy policy applies between you, the User of this Website and When Pigs Fly Coaching. We take the privacy of your information very seriously.

This privacy policy explains what happens to any personal data that you provide us or that we collect when you are visiting this website.

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is When Pigs Coaching Limited.

This website is not intended for children, and we do not knowingly collect data relating to children.

Information That We Collect

When operating our website, we may collect and process certain data about you, this includes:

• Details of your visits to our website and the pages that you visit, including, location data, traffic data and other communication data.
• Information that you provide when you communicate with us.

Data can be collected by:

• Data that is given to us by you when:
  • You contact us via the website, email or social media
  • You opt in for marketing messages
  • You use our services
• Data that is collected automatically:
  • When you visit this website
  • Via Cookies
  • For technical information including IP addresses, browser type and versions and device type
  • For information about your visit including the full URL, page response times, errors and how long you visit certain pages

We will hold your personal information on our systems as long as we deem necessary for the relevant activity, or as long as it is set out in a contract you hold with us.

Please bear in mind that even if we delete your data, it may remain on backup or archival records for legal, tax or regulatory reasons.

How We Use Your Data

The information you provide us with is used to allow us to provide our services to you. As well as this, we may use your information for the following:

• To provide you with information you have requested from us in regard to our services
• To provide you with other services we may believe are beneficial to you
• To meet our contractual commitments to you
• To notify you regarding any changes to our website, for example: service changes/improvements
• To show you When Pigs Fly Coaching adverts and other content on other websites. If you do not want this, please turn off any relevant Cookies.
• To meet and comply with the law

How To Opt Out

You can opt out of our marketing messages at any time. To do this you must contact us on email provided below at any time.

When opting out of marketing messages, this will not apply to personal data provided to us when you have used our coaching services.

Cookies

You can refuse all or some cookies any time you access our website. However, please note that if you disable or refuse cookies, some parts of the website may be unavailable or not function properly.

When Pigs Fly Coaching can place and access certain cookies on your device. We only do this to improve your experience when using the website. However, we have taken certain measures to make sure your privacy is always withheld and respected.

All cookies used on this website comply with the current UK & EU Cookie Law.

Disclosing Your Information

If applicable, When Pigs Fly Coaching may disclose your information to any employee of our company. There may also be a need to disclose your information to third parties. This will only occur if:

• We sell any/all of our business and/or our assets to a third party.
• We are legally obligated to disclose your information
• Third party service providers who help make sure our website runs smoothly need your information
• Third party payment providers who process any payments/refunds need information
• Relevant authorities who facilitate the detection of crime

If any of the above occur, we will take the necessary steps to ensure your privacy is protected. We do not allow any third parties to use your personal data for their own use.

Keeping Your Data Secure

When Pigs Fly Coaching will always us technical and organisational measures to keep your data safe and secure. We will do this by having password protected and secure servers.

We have technical and organisational measures in place in case of a suspected data breach. If you believe there is any misuse, loss or unauthorised access to your data, immediately let us know via our contact details below.

Links to other websites

Our website contains links to other websites. This privacy policy only applies to When Pigs Fly Coaching. Therefore, when visiting other websites, you should always read their privacy policy.

Access To Information

The Data Protection Act 1998 gives you the right to access any of your information we may have, at any time. If you would like to receive your details, please contact us on the contact email below.

Update Your Information

If you ever need to change your details that we hold, please contact us and we will be happy to update our records. Holding accurate records is important to us.

Changing the Privacy Policy

We can change the privacy policy whenever we deem necessary as this may be required by law. Any changes will be posted on our site immediately and we will request for you to accept the terms on your first visit following the updates.

Contacting Us

If there is ever any need to contact us regarding this privacy policy. Please do not hesitate to contact us via email contact@whenpigsfly.com

If you are not happy and want to make a complaint regarding the way your information is handled by us, you may be able to refer your complaint to the relevant authorities. For the UK, this is the Information Commissioner’s Office (ICO). You can contact the ICO via their website https://ico.org.uk/

This privacy policy is under regular review. Last updated in February 2023.

Thank you for visiting When Pigs Fly Coaching and reading our Privacy Policy.